Refund policy

REFUND POLICY

Because every item is made to order, we do not accept returns or exchanges unless your item arrives damaged or defective. If there's an issue with your order, contact us within 7 days of delivery at [your email] and we'll make it right.

Pre-orders are final sale. Since your item is crafted specifically for you, we're unable to cancel or refund orders once production has begun. If you have questions before placing your order, reach out — we're happy to help.